/ Delivery

Delivery

Ways of delivery
Payment Methods
Local pick up
  • You can pick up your order from Monday to Friday from 10:00 AM to 7:00 PM.
  • Pick-up address: Moscow, st. Sosinskaya, 6
  • You can modify your order and payment method at your visit.
  • Payment methods in the store
  • MasterCard
  • Visas
Delivery
  • The cost of delivery by transport company Russia Post to any one country

    up to 1 kg - shipping cost 1800 rub
    from 2 kgs - shipping cost 2800 rub
    from 3 kgs - shipping cost 3800 rub
  • Delivery is carried out around the world, transport company Russian Post
  • Russian Post
  • Payment through personal account
  • PayPal
  • MasterCard
  • Visas
Company details
  • Name company Individual entrepreneur Belova Elena Vladimirovna
    ITN
    505501197632
    OGRN 316504900051091
    OKPO 0086982826
    Legal address 140732, Moscow region, Roshal, 1st Pervomayskaya str., 1A
    Actual address 109544, Moscow, street novorogozhskaya, d. 30
    Bank 1 AKB "ABSOLUT BANK" (ZAO), Moscow
    Bank account 40802 810 7240000 01751
    Correspondent account 30101 810 500000000 976
    BIK 0 44525976
    Bank 2 MOSCOW BANK of Sberbank of RUSSIA Moscow
    Bank account 40802 810 0380000 46661
    Correspondent account 30101 810 400000000 225
    BIK 0 44525225
Core activity
  • CORE ACTIVITY

    Patrisa Nail offers professional materials for manicure, nail building, nail modelling machinery and tools.

    We produce hi-end and fine quality nail care products that meet all safety requirements with more than 25 years of experience in the nail industry.

    Please consult the updated prices, warranty conditions and items description for the entire Patrisa Nail’s product range at www.patrisa-nail.ru.
Product exchange and return
  • PRODUCT EXCHANGE AND RETURN

    Decree of the Government of the Russian Federation dated January 12, 1998 No. 55, as amended by Decisions of the Government of the Russian Federation dated 20.10 .98, and 06.02.2002 No. 81), clause 3 indicate that perfumery and cosmetic products are part of the list of non-food good quality goods that cannot be returned or exchanged for a similar product of a different size, shape, size, style, color or setting.
Payment data transfer process
  • PAYMENT DATA TRANSFER PROCESS

    To apply payment, please insert of your card details and you will be redirected to PJSC SBERBANK payment gateway. Connection with the payment gateway and the transfer of information are provided in secure mode using SSL encryption protocol. If your bank supports secure online payment technology Verified by Visa or MasterCard SecureCode you may also be advised to enter a special password to make the payment. This site supports 256-bit encryption. Personal information confidentiality is provided by PJSC SBERBANK. Bank card payments are cleared in strict accordance with the requirements of Visa Int. MasterCard Europe Sprl and MIR payment systems.


    The information submitted will not be provided to third parties except as required by the laws of the Russian Federation.
Privacy policy

  • This Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that Patrisa Nail Online Store located on the domain name www.patrisa-nail.ru can receive about the User while using the Online Store Website, software and products.
    1. DEFINITION OF TERMS
    1.1. The following terms are used in this Privacy Policy:
    1.1.1. The Administration of the Website of Patrisa Nail Online Store (hereinafter referred to as the Website Administration) is the authorized employees of the Website management, acting on behalf of an individual entrepreneur (hereinafter referred to as the IE) Belova Elena Vladimirovna, who organize and (or) perform personal data processing, as well as determine the purposes of personal data processing, the composition of personal data to be processed, actions (operations) performed with personal data.
    1.1.2. Personal data is any information related to a person directly or indirectly determined by an individual (a subject of personal data).
    1.1.3. Personal data processing means any action (operation) or set of actions (operations) performed using automation tools or without using such tools with personal data, including collecting, recording, systematization, accumulating, storage, updating (modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
    1.1.4. Confidentiality of personal data is a mandatory requirement for the Operator or another person who has access to personal data to prevent their dissemination without the consent of the subject of the personal data or other legal grounds.
    1.1.5. The user of the Online Store Website (hereinafter referred to as the User) means a person who has access to the Website through the Internet and using the Website of the Online Store.
    1.1.6. Cookies are a small piece of data sent by a web server and stored on the User’s computer that the web client or the web browser sends to the web server each time on a HTTP request when they attempt to open the page of the corresponding Website.
    1.1.7. IP address is a unique network address of a node in a computer network built using the IP protocol.
    2. GENERAL PROVISIONS
    2.1. The User’s use of the Online Store Website means acceptance of this Privacy Policy and the terms of processing of the User’s personal data.
    2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Online Store Website.
    2.3. This Privacy Policy applies to the Website of the Online Store only. The Online Store Website does not control and is not responsible for the Websites of third parties which the User can follow by the links available on the Online Store Website.
    2.4. The Website Administration does not verify the authenticity of the personal data provided by the User to the Online Store Website.
    3. SUBJECT OF THE PRIVACY POLICY
    3.1. This Privacy Policy establishes the obligations of the Website Administration to not disclose and provide a regime for protecting the confidentiality of personal data that the User provides upon the request of the Website Administration when registering on the Website of the Online Store or when placing an order for purchase of Goods.
    3.2. The personal data authorized for processing under the Privacy Policy is provided by the User by filling out the registration form on the Online Store Website in the Registration section and includes the following information:
    3.2.1. surname, name, middle name of the User;
    3.2.2. contact phone number of the User;
    3.2.3. e-mail address;
    3.2.4. address for the delivery of Goods;
    3.2.5. place of residence of the User.
    3.3. The Online Store protects the data that is automatically transmitted by advertising blocks and when visiting pages with the statistical system script ("pixel") installed:
    • IP address;
    • information from cookies;
    • information on the browser (or other software that provides access to advertising);
    • access time;
    • the address of the page containing advertising;
    • referrer (address of the previous page).
    3.3.1. Disabling cookies may result in the inability to access parts of the Online Store Website that require authorization.
    3.3.2. The Online Store Website collects statistics about IP addresses of the visitors. This information is used to identify and solve technical problems, to control the legality of financial transactions.
    3.4. Any other personal information not specified above (transaction history, browsers and operating systems used, etc.) is subject to secure storage and non-distribution, except as provided in clauses 5.2. and 5.3. of this Privacy Policy.
    4. PURPOSE OF PERSONAL USER INFORMATION COLLECTION
    4.1. The Website Administration of the Online Store may use the User’s personal data for purposes:
    4.1.1. Identification of the User registered on the Online Store Website for placing an order and (or) signing a contract for the sale of goods remotely with IP Belova E.V.
    4.1.2. Granting the User access to the personalized resources of the Online Store Website.
    4.1.3. Obtaining the feedback from the User, including sending notifications, inquiries regarding the use of the Online Store Website, rendering services, processing requests and applications from the User.
    4.1.4. Determining the location of the User for security, prevention of fraud.
    4.1.5. Confirmation of the authenticity and completeness of the personal data provided by the User.
    4.1.6. Creation of an account for online shopping if the User has agreed to create an account.
    4.1.7. Notifications to the User from the Online Store Website about the Order.
    4.1.8. Processing financial operations, confirmation of tax or tax benefits, payment contestation, determination of the User’s eligibility for a credit line.
    4.1.9. Granting effective client and technical support to the User in the event of problems related to the use of the Online Store Website.
    4.1.10. Providing the User from their consent, updates of products, special offers, information on prices, newsletters and other information on behalf of the Online Store or on behalf of the partners of the Online Store.
    4.1.11. Advertising with the consent of the User.
    4.1.12. Granting the User access to the Websites or services of partners of the Online Store for the purpose of receiving products, updates and services.
    5. METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING 5.1. Processing of the User’s personal data is carried out without any time limit, in any legal way, as well as in personal data information systems using automation tools or without using such tools.
    5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, in particular, to courier services, mail services, telecommunication operators, solely for the purpose of processing the order of the User made on the Website of Patrisa Nail Online Store including delivery of Goods.
    5.3. The User’s personal data may be transferred to authorized bodies of the government of the Russian Federation as established by the legislation of the Russian Federation.
    5.4. In case of loss or disclosure of personal data the Website Administration informs the User about the loss or disclosure of personal data.
    5.5. The Website Administration takes necessary organizational and technical measures to protect the User’s personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal of third parties.
    5.6. The Website Administration together with the User takes all necessary measures to prevent loss of funds or other negative consequences caused by loss or disclosure of the User’s personal data.
    6. OBLIGATIONS OF THE PARTIES
    6.1. The User is obliged to:
    6.1.1. Provide information on the personal data required for the use of the Online Store Website.
    6.1.2. Update, supplement the provided information on personal data in case of changing this information.
    6.2. The Website Administration is obliged to:
    6.2.1. Use the information received solely for the purposes specified in clause 4 of the Privacy Policy.
    6.2.2. Ensure that confidential information is kept secret, not to disclose without prior written permission of the User, as well as not to sell, exchange, publish or disclose other personal data of the User, except for clauses 5.2. and 5.3. of the Privacy Policy.
    6.2.3. Take precautions to protect the privacy of the User’s personal data in accordance with the procedure normally used to protect such information in the existing business.
    6.2.4. Block personal data related to the relevant User from the moment of request or inquiry of the User or their legal representative or authorized body for protection of the rights of subjects of personal data for the verification period, in case of revealing unreliable personal data or illegal actions.
    7. LIABILITY OF THE PARTIES
    7.1. The Website Administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with misuse of personal data, according to the legislation of the Russian Federation, except for the cases mentioned in clauses 5.2., 5.3. and 7.2. of the Privacy Policy.
    7.2. In case of loss or disclosure of confidential information the Website Administration is not responsible if this confidential information:
    7.2.1. Became public property before its loss or disclosure.
    7.2.2. Was received from a third party until it was received by the Website Administration.
    7.2.3. Was disclosed with the consent of the User.
    8. DISPUTE RESOLUTION
    8.1. Before applying to the court with a claim for disputes arising from the relationship between the User of the Online Store Website and the Website Administration, it is mandatory to file a claim (a written proposal for the voluntary settlement of the dispute).
    8.2. The receiver of the claim within 30 calendar days from the date of receipt of the claim, shall notify the applicant of the claim in writing about the results of the examination of the claim.
    8.3. If the agreement is not reached, the dispute will be referred to the judicial authorities as specified by the current legislation of the Russian Federation.
    8.4. The current legislation of the Russian Federation is applied to the Privacy Policy and the relations between the User and the Website Administration.
    9. ADDITIONAL CONDITIONS
    9.1. The Website Administration has the right to make changes to the Privacy Policy without the consent of the User.
    9.2. A new Privacy Policy comes into effect from the moment it is posted on the Website of the Online Store, unless otherwise provided by a new edition of the Privacy Policy.
    9.3. All concerns or questions about the Privacy Policy should be e-mailed to info@patrisa-nail.ru.
    9.4. The current Privacy Policy is posted at www.patrisa-nail.ru

User agreement
  • 1. GENERAL PROVISIONS
    1.1. This User Agreement (hereinafter referred to as the Agreement) refers to the Website of Patrisa Nail Online Store whose office is located at 30 Novorogozhskaya St., Moscow, Russia and to all Websites related to the Website www.patrisa-nail.ru.
    1.2. The Website of Patrisa Nail Online Store (hereinafter referred to as the Website) is the property of the organization.
    1.3. This Agreement governs the relations between the Administration of the Website of Patrisa Nail Online Store (hereinafter referred to as the Website Administration) and the User of this Website.
    1.4. The Website Administration reserves the right to modify, add or delete the clauses of this Agreement at any time without notice to the User.
    1.5. Continuation of the use of the Website by the User means acceptance of the Agreement and the changes made to this Agreement.
    1.6. The user is personally responsible for verifying this Agreement for the presence of changes in it.
    2. DEFINITION OF TERMS
    2.1. The terms listed below have the following meaning for the purposes of this Agreement:
    2.1.1. Patrisa Nail is an Online Store located on the domain name www.patrisa-nail.ru, which operates through an Internet resource and related services.
    2.1.2. The Online Store is a Website containing information about Goods, Seller, allowing to choose, order and (or) purchase Goods.
    2.1.3. The Online Store Website Administration is authorized employees on the Website management acting on behalf of the organization.
    2.1.4. The User of the Online Store Website (hereinafter referred to as the User) is a person who has  access to the Website through the Internet and using the Website.
    2.1.5. The Content of the Online Store Website (hereinafter referred to as the Content) is the protected results of intellectual activity, including texts of literary works, their names, introductions, summaries, articles, illustrations, covers, pieces of music with or without lyrics, graphical, text, photographic, derivative, composite and other works, user interfaces, visual interfaces, names of trademarks, logos, computer software, databases and design, structure, choice, coordination, appearance, general style and location of this Content included in the Website and other intellectual property objects all together and/or separately, contained on the Website of the Online Store.
    3. SUBJECT OF THE AGREEMENT
    3.1. The subject of this Agreement is providing the User of the Online Store with access to the Goods and services offered on the Website.
    3.1.1. The Online Store provides the following services to the User:
    • access to electronic Content on a paid basis, with the right to acquire (download), view Content;
    • access to search and navigation engines of the Online Store;
    • providing the User with the opportunity to post messages, comments, reviews, to evaluate the Content of the Online Store;
    • access to information on Goods and on purchase of goods on a paid basis;
    • other types of services provided in the Online Store.
    3.1.2. This Agreement covers all existing (currently functioning) services of the Online Store, as well as any subsequent modifications thereof and additional services of the Online Store   Website that will appear in the future.
    3.2. Access to the Online Store is provided on a _________ basis.
    3.3. This Agreement is a public offer. By accessing the Website, the User is deemed to have acceded to this agreement.
    3.4. The use of materials and services of the Website is regulated by the current legislation of the Russian Federation.
    4. RIGHTS AND OBLIGATIONS OF THE PARTIES
    4.1. The Website Administration has the right to:
    4.1.1. Change the rules of using the Website and modify the Content of this Website. Changes come into effect from the moment of publishing a new edition of the Agreement on the Website.
    4.1.2. Restrict access to the Website in case of violation of the terms of this Agreement by the User.
    4.1.3. Modify the charge for the provision of access to the Website of the Online Store. The charge modification does not refer to the Users who have registered by the time of the charge modification, except cases determined by the Website Administration.
    4.2. The user has the right to:
    4.2.1. Get access to the use of the Website after compliance with the registration and payment requirements.
    4.2.2. Use all the available services on the Website, as well as purchase any Goods offered on the Website.
    4.2.3. Ask any questions related to the services of the Online Store offered in the "_____________" section of the Website.
    4.2.4. Use the Website in compliance with the Agreement terms which are not prohibited by the legislation of the Russian Federation.
    4.3. The User of the Website is obliged to:
    4.3.1. Provide additional information which is directly related to the services provided by this Website, upon the request of the Website Administration.
    4.3.2. Observe the property and non-property rights of authors and other rightsholders when using the Website.
    4.3.3. Not to take actions that can be considered as violating normal operation of the Website.
    4.3.4. Not to distribute, using the Website, any information on individuals or legal entities that is confidential and protected by the legislation of the Russian Federation.
    4.3.5. Avoid any actions that could result in breach of confidentiality of information protected by the legislation of the Russian Federation.
    4.3.6. Not to use the Website to disseminate information of advertising character, except as agreed with the Website Administration.
    4.3.7. Not to use the services of the Online Store Website in order to:
    4.3.7. 1. upload Content that is illegal, violates any third party rights; promote violence, cruelty, hatred and (or) discrimination on racial, ethic, gender, religious, social discrimination; contains inaccurate information and (or) insults specific individuals, organizations, authorities.
    4.3.7. 2. induce to commit unlawful acts, as well as assist persons whose actions are aimed at violating legislative restrictions and prohibitions operating on the territory of the Russian Federation.
    4.3.7. 3. violate the rights of minors and (or) cause them harm in any form.
    4.3.7. 4. infringe minority rights.
    4.3.7. 5. create a false identity of another person or of a representative of an organization and (or) the community without sufficient rights, including creating a false identity of the employees of the Online Store.
    4.3.7. 6. mislead about the properties and characteristics of any Goods from the catalogue of the Online Store provided on the Website.
    4.3.7. 7. incorrectly compare Goods, as well as form a negative attitude towards persons not using certain Goods or criticize such persons.
    4.4. User is not allowed to:
    4.4.1. Use any devices, software, procedures, algorithms and methods, automatic devices or equivalent manual processes for accessing, acquisition, copying or tracking the Content of the Online Store Website;
    4.4.2. Violate proper functioning of the Website;
    4.4.3. Bypass the navigation structure of the Website to obtain or attempt to obtain any information, documents or materials by any means that are not specially provided by the services of the Website;
    4.4.4. Access without authorization the functions of the Website, any other systems or networks related to the Website, as well as any services offered on the Website;
    4.4.4. Violate the security or authentication system on the Website or on any network related to the Website.
    4.4.5. Perform reverse search, track or attempt to track any information on any other Website User.
    4.4.6. Use the Website and its Content for any purposes prohibited by the legislation of the Russian Federation, and also incite to any illegal activity or other activity violating the rights of the Online Store or other persons.
    5. USING THE ONLINE STORE WEBSITE  
    5.1. The Website and the Content that are a part of the Website are owned and managed by the Website Administration.
    5.2. The Content of the Website cannot be copied, published, reproduced, transmitted or disseminated in any way, and placed on the global Internet without the prior written consent of the Website Administration.
    5.3. The Content of the Website is protected by copyright, as well as other rights related to intellectual property, and unfair competition law.
    5.4. Purchase of Goods offered on the Website may require creation of an account of the User.
    5.5. The User is personally responsible for maintaining confidentiality of the account information, including the password, as well as for all activity, without exception, which is conducted on behalf of the User of the account.
    5.6. The user must promptly notify the Website Administration of unauthorized use of their account or password or any other security breach.
    5.7. The Website Administration has the right to unilaterally cancel the User’s account if it has not been used for more than 3 calendar months in a row without notifying the User.
    5.7. This Agreement extends to all additional terms and conditions on the purchase of Goods and provision of services offered on the Website.
    5.8. Information posted on the Website should not be interpreted as modification to this Agreement.
    5.9. The Website Administration has the right to make changes in the list of Goods and services offered by the Online Store Website and (or) in the prices of the Goods and services at any time without notice to the User.
    5.10. The documents specified in clauses 5.10.1 to 5.10.4 of this Agreement shall be governed in the relevant part and shall apply to the use of the Website by the User. The following documents are included in this Agreement:
    5.10.1. Privacy Policy;
    5.10.2. Remote sale Agreement;
    5.10.3. Purchase order request;
    5.10.4. Proposals and comments.
    5.11. Any of the documents listed in clause 5.10. of this Agreement may be subject to renewal. Changes come into effect from the moment of their publication on the Website.
    6. RESPONSIBILITY
    6.1. Any losses that the User may incur in the event of willful or reckless violation of any provision of the Agreement, as well as unauthorized access to communications of another User, are not reimbursed by the Website Administration.
    6.2. The Website Administration is not responsible for:
    6.2.1. Delays or failures in the course of operation due to force majeure, as well as any malfunction in telecommunication, computer, electrical and other related systems.
    6.2.2. Actions of transaction systems, banks, payment systems and for delays related to their work.
    6.2.3. Proper operation of the Website, in the event that the User does not have the necessary technical tools to use it, and also has no obligation to provide users with such tools.
    7. INFRINGEMENT OF CONDITIONS OF USER AGREEMENT
    7.1. The Website Administration has the right to disclose any information collected about the User of the Website if the disclosure is necessary in connection with an investigation or a complaint regarding unauthorized use of the Website or for identifying the User who may violate or interfere with the rights of the Website Administration or the rights of other Users of the Website.
    7.2. The Website Administration has the right to disclose any information about the User that it deems necessary to comply with the provisions of the current legislation or court decisions, ensure compliance with the terms of the Agreement, protect the rights or security of the Online Store Users.
    7.3. The Website Administration has the right to disclose any information about the User if the current legislation of the Russian Federation requires or allows such disclosure.
    7.4. The Website Administration has the right to stop and block access to the Website without prior notification of the User if the User violated the Agreement or the terms of using the Website contained in other documents, as well as in case of termination of the Website or due to a technical problem.
    7.5. The Website Administration is not liable to the User or third parties for the termination of the access to the Website in case of violation by the User of any provision of the Agreement or other document containing conditions the Website use.
    8. DISPUTE RESOLUTION
    8.1. In the event of any differences or disputes between the Parties of the Agreement, a claim (written proposal for the voluntary settlement of the dispute) is a prerequisite before applying to the court.  
    8.2. The receiver of the claim within 30 calendar days from the date of its receipt shall notify the applicant of the claim in writing about the results of the examination of the claim.  
    8.3. If it is not possible to resolve the dispute voluntarily, either Party has the right to apply to court for the protection of the rights which are granted to them by the current legislation of the Russian Federation.
    8.4. Any claim regarding conditions of use of the Website shall be made within ________ calendar days after the grounds for the claim arise, with the exception of copyright protection for the materials of the Website which are protected in accordance with the legislation. If the conditions of the clause are violated, any claim or cause for action shall be extinguished as time barred.
    9. ADDITIONAL CONDITIONS
    9.1. The Website Administration does not accept counter offers from the User regarding changes of this User Agreement.